UX Research, Analysis, Strategy, and Design.
PROVIDING design, architecture, and discovery services for digital and real product and applications. Delivering into large, complex, long-term engagements. DELIVERING AND VALIDATING front-end software design transformation initiatives into the Global Fortune 500. ENABLING the fundamentals of business change through design practice, consulting solutions, and resource integration.
VERTICAL MARKETS: Financial Services, Energy, Manufacturing, Large Non-Profit, Media, Retail Products, eCommerce.
CX INNOVATION METHODOLOGY: UCD/HCD, Lean Innovation, Service Design, CRIT Forming.
DELIVERY MODELS: Agile, Kanban, Waterfall, wAgile, Lean UX.
Bank of America
Pink Duchess Footwear
US Bridge & Iron
ARCH: Lucidchart, Omnigraffle, Visio
BUS: Confluence, 365, Sharepoint
COD: CSS, HTML, XML
CMS - Drupal 8, Joomla 3.x, Wordpress
DES: Adobe Creative Cloud
MAIL: Constant Contact, Hubspot
MOD: Axure, Balsamiq, iRise
PROJ: Basecamp, Clubhouse, Jira
|2017||ENTERPRISE DIGITAL ENABLEMENT – THE RECLAMATION OF HUMAN CAPITAL (Tech Talk - Panel Discussion), Skookum Tech Talks, Charlotte, NC
Case studies in reclaiming and refactoring the investment of both human and system capital through Digital Transformation
|2014||COGNITION AS A CONSTRUCT FOR INTERACTION – USING AGENCY IN DESIGN (Tech Talk - Panel Discusion), WIAD – Knight Theater, Charlotte, NC
How to leverage Vygotsky’s Zone of Proximal Development when designing and implementing improvements to user interfaces.
|2013||TEAM CRIT FORMING – A TEAM TECHNIQUE FOR INNOVATION AND DESIGN (Town Hall Presentation), Wells Fargo – Knight Theater, Charlotte, NC
Introduction of a novel process for cross-functional teams to use when innovating new products or processes for the market.