proformUX - Performance by Design — UX Research, Analysis, Design, and Usability Testing based in Charlotte, London, Rouen

Persona Development

Mercedes-Benz Global CX Persona

Mercedes-Benz Global CX Persona

Mercedes-Benz Global CX Persona

Mercedes-Benz Global CX Proto-Persona

Reece /Morsco Persona

Reece /Morsco Persona

Reece /Morsco Persona

Reece /Morsco Persona

Reece /Morsco Persona

Reece /Morsco Persona

UK Financial Conduct Authority (FCA) Persona

UK Financial Conduct Authority (FCA) Proto-Persona

UK Financial Conduct Authority (FCA) Proto-Persona

British Petroleum (BP) Internal User Persona

British Petroleum (BP) User Cohort Map

American National Standard Institute (ANSI) Persona

American National Standard Institute (ANSI) Persona

American National Standard Institute (ANSI) Persona

American National Standard Institute (ANSI) Persona

American National Standard Institute (ANSI) Persona Tasks

ANSI User Permissions Model

ANSI User Permissions Model

ANSI User Cohort Definition

ANSI User Cohort Definition

ANSI User Cohort Definition

ANSI User Cohort Definition

ANSI User Cohort Definition

High Level User Capabilities Matrix

User Capabilities by Cohort - Full Matrix

Persona Grid

YMCA Persona Profile

YMCA Anti-Participant Disposition

YMCA Persona Training Card Game

YMCA Persona Training Card

YMCA Personas – Internal Awareness